Sales FAQs

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Payment & Delivery
What payment methods can I use?

Our company accepts most major payment methods: Credit Card, PayPal, Check/Money Order, Fax, Invoice, and Bank/Wire Transfer. Rest assured that you payment is absolutely secure and safe.

Can I get a refund after placing the order?

Geekersoft provides 30 Day Money Back Guarantee, refund requests will be approved with proper reasons as listed in the Refund Policy.

Order Information
Why did I not receive my license code after checking out the order

Generally, you will receive an email with the license code within 1 hour. If you could not find it in the mailbox and spam folder, kindly contact us via Support Center attaching the payment receipt, we will reply to you as soon as possible.

Registration & Upgrade
What is your upgrade policy?

Geekersoft Provides free lifetime updates for most of the products to our registered customers. If you are required to input a new registration code when the products get upgraded, you can contact our Support Team and attach your order information for a quick answer.

Technical Support
Can free- download customers enjoy customer service/support?

Yes. Regardless of whether you use the trial version or the full version, customer care is always at your beck and call. Please feel free to contact us for assistance if you encounter any technical problems. You will get a reply within 48 hours if you contact the support team.